Opened on Monday 19th August 2019, last updated
Resolved — membean.com was down today for around 30 minutes from 10.58am PDT. Our automatic monitoring alerted us to servers being unreachable. We immediately contacted our Data Center, and their operations team started investigating. The Data Center team confirmed a cabling issue, reset the circuit and restarted the power distribution units. Once the physical servers were back up around 11.15a PDT, our database and application teams ran checks and got the service fully restored by 11.28a PDT. We regret the interruption in our service and the inconvenience caused.