Affected services:

  • Web Application
  • API
  • Public Website

Data Center Power Outage

Opened on Monday 19th August 2019, last updated

Resolved — Service was restored at 11.28am PDT

Posted by Accounts

Resolved — was down today for around 30 minutes from 10.58am PDT. Our automatic monitoring alerted us to servers being unreachable. We immediately contacted our Data Center, and their operations team started investigating. The Data Center team confirmed a cabling issue, reset the circuit and restarted the power distribution units. Once the physical servers were back up around 11.15a PDT, our database and application teams ran checks and got the service fully restored by 11.28a PDT. We regret the interruption in our service and the inconvenience caused.

Posted by Accounts